Ingersoll Rand
GLOBAL SUPPLIER QUALITY MANUAL
 
Ingersoll Rand is committed to producing quality, reliable and cost effective products that are shipped on time, provide customer value, and conform to national and international requirements. Ingersoll Rand and its Customers demand and expect defect free products and services and we recognize the importance of its Suppliers in providing Ingersoll Rand with quality parts and raw materials on time so that those Customer's expectations can be met.  The Global Supplier Quality Manual provides guidelines for Ingersoll Rand Suppliers to meet or exceed in order to supply direct parts, raw materials, service parts and sourced products purchased by Ingersoll Rand.  It is critical that Suppliers become fully knowledgeable of the Global Supplier Quality Manual content so that they understand how, when, and why submissions and documentation are provided to IR. We ask that the appropriate managers within your organization review the manual. If you have any questions contact the IR Souring or Supplier Quality Departments.

SUPPLIER VERIFICATION OF PURCHASED PRODUCT (SVPP) INFORMATION 
NEW SUPPLIERS - WRITTEN SUPPLIER ASSESSMENT
 
The Written Supplier Assessment form may be accessed via the link below. If you are a new or potential supplier to Climate Solutions, please download and complete this required document and return to the appropriate Climate Solutions Supply Manager or email to supplychainsupport@irco.com.

SHIPPING INSTRUCTIONS
 
Please click the following link to access contact information to assist with determing the proper shipping method(s):
IR CS EUROPEAN PACKAGING, LABELING AND DELIVERY GUIDELINES
 
This document outlines guidelines for supplier packaging, labeling and delivery to the following plants in Europe:  Galway, Ireland; Barcelona, Pamplona and Peralta, Spain; Kolin, Czech Republic.
  •  IR CS European Packaging, Labeling and Delivery Guidelines
      • INGERSOLL RAND CLIMATE SOLUTIONS
      STANDARD TERMS AND CONDITIONS
      TECHNICAL
       
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      SUPPLY CHAIN SUPPORT
       
      For assistance with any of the items on this site, please contact us at supplychainsupport@irco.com. Please note, unsolicited requests from potential suppliers are not accepted at this email address and no response will be provided.
        ORACLE iSUPPLIER PORTAL & ERS (Evaluated Receipts Settlement)
         
        The Ingersoll Rand iSupplier Portal is the primary method that is used to communicate transactional information directly with our suppliers.  Please see below for more information on registering for and using these new tools.
         
        Find out more about the Ingersoll Rand iSupplier Portal and ERS process:

        Steps for Participating in the iSupplier Portal and ERS Program:

        1. Download and Complete the ACCESS AGREEMENT.
        2. Gather the appropriate SUPPLIER and USER'S INFORMATION for your company.
        3. Each user MUST review and understand the TRAINING MATERIAL.
        4. Ensure COMPLETION of TRAINING MATERIAL.  
          • Each user / stakeholder has reviewed the training material and is comfortable with launching.
          • DO NOT PROCEED: If ANY user has questions or concerns about the process.  Please contact your IR Supply Manager for further support.
        5. SIGN-UP at the registration website.
          • Obtain website link from Supply Manager
        6. Receive LOG-IN details
          • Log-In details will be sent to you via email.
        7. BEGIN using the iSupplier Portal and ERS tools.

         

        FAQ's / Having Problems with the iSupplier Portal?

        If you are having problems with the iSupplier portal, the first step that you should take is to review the online training material at the following link.  This comprehensive training includes information for using all aspects of the iSupplier portal and ERS:  iSupplier Portal and ERS Training Material

         

        THERMO KING STANDARDS REFERENCE LIST

         
        The following document link contains list of all Thermo King Standards and their most current revision. Please compare these revisions to any revisions you may have at your facility. If you require an updated standard, please contact your Supply Management Representative or send a note to supplychainsupport@irco.com.
         
         
         
        As an Ingersoll Rand business partner, you are representing a company committed to conducting business with the highest ethical standards.  If you suspect an Ingersoll Rand employee of conducting business unethically or witness other misconduct, we ask that you report such activities to the Ethics and Compliance Group at ethics@irco.com.  You may also report such matters anonymously by calling (collect if you wish) our Ethics HelpLine at +1-704.556.7046 from anywhere in the world.